• TERMS & CONDITIONS •

  ASH HANDY WORKS / ASH BBQ & GRILL
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​INTRODUCTION
 
Whenever you see ASH in these terms and conditions this refers to ASH Handyworks and/or ASH Bbq grill businesses.
Please read these Terms and Conditions carefully before using this website. By accessing or using the ASH website you agree to be legally bound by these Terms and Conditions. They may be modified and posted on the website from time to time, so please check regularly for any changes.

COPYRIGHT AND TRADEMARK NOTICE
 
Unless otherwise specified, all materials appearing on this site; including text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of ASH, Copyright ©, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping in this store or placing an order and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
 
CREDIT CARDS
 
We accept credit cards as a form of payment. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number, your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.
 
LIABILITY
 
ASH promise that for any Product you purchase from the website:
• The Product will correspond with the description that has been given to you; and
•  The Product will be of satisfactory quality. ASH also promise that any service provided to you will be provided with reasonable skill and care. Subject to the Delivery statements,  ASH  shall not be liable for any delay or inability to perform the obligations to you if such delay is due to any cause whatsoever beyond their reasonable control. 
ASH exclude all other express or implied terms, conditions, warranties, representations or endorsements whatsoever with regard to any products (including without limitation the Products), the website or any information or service provided through the website.
If  ASH  is liable to you for any reason, their liability will be limited to the amount paid by you for the Product concerned. This limit does not apply to any liability  ASH may have for death or personal injury resulting from their negligence or for their fraudulent misrepresentation. The limitations and exclusions in this clause do not affect your non-excludable statutory rights and only apply to the extent permissible by applicable law.
 
 
LINKS
 
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that ASH is not responsible for the operation of, or content located on or throughout any such site. 
 
MULTIPLE PRODUCT ORDERS
 
For multiple product orders, we will make every attempt to ship all items contained in that order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge will be applied to the first product(s) shipped on a multiple shipment order.

DELIVERY

We will always endeavour to deliver products to you usually within 15 days from the receipt of your order or we will advise you otherwise at the time of ordering. ASH will deliver your barbecue to your chosen uk destination wherever possible. Occasionally other couriers may be used depending on the product size and weight. A contact telephone number supplied with your order will help with a safe and convenient delivery.
 
ASH cannot be held responsible for late delivery of your barbecue resulting in any cancellation or re-scheduling of your party.
 
If larger items are delivered via a courier their health and safety policy is unlikely to allow the driver to carry the barbecue. It will therefore be delivered to the front of the property and be the responsibility of the consumer to arrange the final position of the barbecue.
 
Please arrange safe and suitable access for delivery of your items.
 
Delivery for flat packed barbecues is included in the price of the barbecue. If you require your barbecue assembling prior to delivery, please contact us at time of ordering to discuss options.
 
Delivery outside the UK can be arranged on an individual request basis but this may incur a delivery charge.

ORDER ACCEPTANCE POLICY
​

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. ASH reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
 
OTHER CONDITIONS
 
These conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether this store signs them or not. ASH reserves the right to make changes to this site and these conditions at any time.
 
OUT-OF-STOCK PRODUCTS
 
We will ship your product as it becomes available. Usually, products ship by the next business day. However, there may be times when the product you have ordered is out-of-stock, which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
 
PRICES
 
Prices listed are in £GBP and are inclusive of delivery costs unless you require your barbecue to be built prior to delivery, if this is the case a delivery charge will be incurred. ASH may change the advertised price of an item at any time. The price you pay will be the price in force at the time of your order and we will try to ensure prices displayed on the website are correct at all times.
Should a pricing error arise, ASH will inform you if a product's correct price is higher than that stated on your order and you may choose to either proceed with or cancel the order.
 
 
PRIVACY
 
We keep your personal information private and secure. When you make a purchase from ASH, you provide your name, email address, credit card information, address, phone number and a password. We use this information to process your order(s), to keep you updated on your purchases and to personalize your shopping experience.
 
Our secure servers protect your information using advanced encryption techniques and firewall technology.
 
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to this store. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
 
We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
 
PRIVACY ON OTHER WEBSITES
 
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy for more information. ASH is not responsible for the actions of third parties.
 
 
RETURNS
 
We do not foresee this happening, but if for any reason you are not fully satisfied with your item you can return it to us within 14 days of delivery. Please contact us and we will arrange for collection from you.
You as the consumer are responsible for the safe keeping of the barbecue until it is collected from you.
 
If you change your mind about your purchase once you have had delivery please contact us and we will arrange collection from you.
ASH will not pay for the return delivery cost.
 
We will take every endeavour to ensure a safe delivery of your purchase. If any damage does occur in transit then we will replace any damaged part. Please notify us immediately of any such goods. If the product is beyond part replacement, then the whole item will be replaced.
 
TAXES
 
Unless otherwise stated all prices shown at ASH Shop Online are inclusive of VAT and other applicable taxes.
 
 
TYPOGRAPHICAL ERRORS
 
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, ASH shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. ASH shall also have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, ASH will issue a refund to your card in the amount of the incorrect price.
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  • Home
  • MEET ASH / HIRE OUR SERVICE
  • Shop BBQ Range
    • BBQ ACCESSORIES
  • Chilling & Grilling
  • Contact